Order Processing:

• All orders are processed within 1-3 business days from the date of purchase, excluding weekends and holidays.

• Orders received after 12:00 PM (local time) will be processed the following business day.

• Processing time may vary during peak seasons. We appreciate your patience.

Shipping Methods:

• We partner with reputable international logistics companies to ensure timely and efficient delivery of your orders.

• Shipping methods available:

  • Standard Shipping: Delivery typically takes 7-14 business days.

  • Expedited Shipping: Delivery typically takes 3-5 business days.

• Shipping costs are calculated based on the destination and weight of the package.

Shipping Destinations:

• We offer worldwide shipping to most countries.

• Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

• You can track the status of your shipment using the provided tracking number on our website or the logistics company's website.

Customs and Duties:

• International orders may be subject to customs clearance procedures and import duties or taxes imposed by the destination country.

• Customers are responsible for any customs duties, taxes, or fees levied by their country's customs authorities.

Delivery Delays:

• While we strive to ensure prompt delivery of your orders, please note that delivery times may vary due to unforeseen circumstances such as customs clearance delays, weather conditions, or other factors beyond our control.

Shipping Restrictions:

• Some products may be restricted for international shipping due to customs regulations or carrier restrictions. Please refer to product descriptions for any shipping restrictions.

Returns and Refunds:

• For information regarding returns and refunds, please refer to our Returns Policy.

Contact Us:

• If you have any questions or concerns regarding your shipment, please contact our Customer Service team for assistance.